Privacy policy

Privacy policy

1. Description

Acceptance of Lostphone.net's privacy policy (hereinafter“ Privacy Policy ”) is a necessary condition for the use of our trackingphone.com service (hereinafter“ Service ”). This privacy policy governs the collection, processing and use of your personal and non-personal information as a user of the service.

This privacy policy governs the collection, processing and use of your personal and non-personal information as a user of the service.

Lostphone.net does not sell your personal information to third parties and will always ask for your consent before using your data for purposes other than those described in this privacy policy. To process your personal data, Lostphone.net complies with local and European legislation in force, as well as its implementing regulations.

Therefore, it adopts the necessary technical and organizational measures to prevent the loss, misuse, alteration, unauthorized access and theft of the personal data provided. Always according to the state of the technology, the nature of the data and the risks to which it is exposed.

2. Information collected

To use the Service, the user must create a profile at the time of the service activation request. The information collected by the Service varies depending on this. Personal and non-personal information collected by the Service will reach us in three ways: 1) that collected automatically 2) that you provide to us voluntarily and 3) that provided by third parties.

2.1. The one collected automatically

This information will include:

• The one collected through cookies or similar mechanisms stored on your device, always with your consent. See our cookies policy for more information.
• The IP address from which the connection is established, the type of device used and its characteristics, the version of the operating system, the type of browser, the language, the date, the country , the time of the request, the referral URL or the mobile network used (among others).
• Service usage data and any errors detected during its use. Data about your physical location using different technologies: GPS signals sent by a mobile device or information about the nearest Wi-Fi access points or mobile phone antennas. In any case, this data is always collected according to the privacy settings of your device.
• In addition, Lostphone.net uses Google Analytics, an analytics service provided by Google, Inc. domiciled in the United States with headquarters at 1600 Amphitheater Parkway, Mountain View, CA 94043. For the provision of these services, they use cookies that collect information, including the user's IP address, which will be transmitted, processed and stored by Google under the conditions defined on the site www.google.com. including the possible transmission of said information to third parties for reasons of legal obligation or when these third parties process the information on behalf of Google.
• In any case, you can deactivate Google Analytics cookies from Link.

2.2 The one you provide voluntarily

This information will include:

• The one required by Lostphone.net in the creation of a user profile in the Service, which must indicate at least the information marked with an asterisk in certain fields: email, telephone, name and first name and payment information .
• You must also add the mobile phone number you want to locate. You acknowledge that you have obtained this number that you intend to locate legally and with the prior consent of its owner.
• With regard to the password, the User will be responsible for its protection. In this sense, he will assume all damages that may result from its improper use or from its transfer to third parties.
• Information, personal or not, that messages sent through the contact or opinion channels established in the Service may contain, for example your name, alias or email The email you provide to sign up for the newsletter. If you use a third party's e-mail, you acknowledge that you have their consent to do so.

2.3. That provided by third parties

This information will include:

• The one provided by payment systems or credit card processors, such as time of purchase or amount.
• The one provided by the courier companies as the time, place and day of delivery

2.4. The third party who consents to the location, will transfer automated information to your device as indicated in section 2.1, your phone number and your specific and specific position for the moment you have consented to make it known.

In any case, the place will not exceed the precise moment when it was accepted.

The third party who does not consent to the location, will transfer to Lostphone.net automated information about his device as indicated in section 2.1, his phone number and the name with which he would have been associated.

You can exercise the rights of access, rectification, cancellation and opposition of your personal data at any time by e-mail sent to the address indicated on the website.

In both cases, you must identify yourself with your first and last name, as well as a copy of your national identity card.

Link you can find the different models to exercise these rights.

3. Rights and purposes

We inform you that filling out forms is voluntary. From now on, if you do not fill in the mandatory fields (marked with an asterisk), use of the Service will not be possible or will be limited.

The personal data you provide us are incorporated and will be processed in files belonging to Longstone Mobile Ltd, in order to be able to respond to your requests, provide the service requested and keep you informed of problems related to the activity of the company and its services.

You can exercise the rights of access, rectification, cancellation and opposition of your personal data at any time by e-mail sent to the address indicated on the site.

In both cases, you must identify yourself with your first and last name, as well as a copy of your DNI or your national identity card.

Link you can find the different models to exercise these rights ..

Lostphone.net undertakes to respect the confidentiality of the data collected in the file, to use them in accordance with its purpose, to comply with its storage obligation and to adopt all the necessary measures to avoid the alteration, loss, processing or access to unauthorized data, in accordance with applicable regulations.

4. Age

With regard to the use of the Service, you declare that you are of legal age and that you have the necessary legal capacity to be bound by this agreement and to use the site in accordance with its terms and conditions, that you fully understand and recognize.

You declare that all the information you provide to access the Service, before and during its use, is true, complete and correct.

5. Use of data

Lostphone.net will use the collected data for:

• Manage, provide and update the service.
• Perform the requested location, provided it is accepted by the recipient
• Process the payments you make.
• Send to you by e-mail, if you have authorized it
• or as provided for in the applicable regulations, our newsletter and / or the offers of our business partners.

You can unsubscribe from the email received, from your user account or by contacting us at the contact details indicated on the website. However, you will not be able to unsubscribe from certain correspondence from us, such as messages concerning the security of your data or the terms and conditions of the Service

• Plan and develop the business activities of the Service, such as advertising, directly or through third party collaborators.
• Maintain the security of the Service, investigate illegal activities, enforce our terms and conditions and assist state security forces and organs in their possible investigations.

Likewise, Lostphone.net may use users' personal and non-personal information in the form of aggregated and anonymous data to show it to third parties. You may also share statistics and demographic information about users and their use of the Service with third parties. None of this will allow these third parties to identify you personally.

6. Delete account

You can delete your account by requesting its deletion at the address given on the website.

If you decide to delete your account, all your data will be deleted, including backup copies, within a maximum of 7 days.

7. Data shared with third parties

There are third parties who manage part of the

Service.SUivrephone requires them to comply with this privacy policy, if applicable, in addition to having their own. However, Lostphone.net will not be responsible for compliance with this policy.

In certain circumstances, Lostphone.net may share, use or retain some of the personal information collected with third parties:

To provide the service:

Service providers who perform functions on our behalf, such as credit card processing, location process, web hosting, business analysis, customer service, or marketing. These Service providers may collect and have access to information that is necessary for them to perform their functions, but they are not authorized to share or use the information for any other purpose.

To cooperate with the competent authorities:

If we believe it is reasonably necessary to satisfy a law, legal process, or legitimate interest in any part of the world. In any case, we will only provide information that is strictly required.

If we think this action is appropriate to apply the terms and conditions of Lostphone.net.

If necessary to detect or prevent fraud or problems related to the security of Lostphone.net, its suppliers and users.

8. Security measures

Lostphone.net takes all the technical and organizational measures necessary to protect the security and integrity of personal and non-personal information collected. Both against unauthorized access and against its accidental alteration, loss or destruction.

The sending and the delivery of the data that you carry out via the Service are protected by electronic security techniques on the network such as the SSL protocol. Likewise, the information provided and stored in the databases Lostphone.net are also protected by security systems that prevent access by unauthorized third parties.

Lostphone.net makes its best efforts to have the most up-to-date systems for the effectiveness of these security mechanisms. In addition, Lostphone.net stores personal and non-personal information for as long as the regulations require. allows and demands it. Anyone that is not needed is periodically destroyed

Despite the foregoing, trackingphone cannot guarantee the absolute security of the information collected, so you must collaborate and use common sense on the information shared at all times.

9. Changes to the privacy policy

We may update this privacy policy in the future.

We will notify you of any changes by sending a notice to the email address provided and / or by placing a notice in a prominent place on our website.

10. Contact

If you have any questions about this privacy policy, please contact us at the address given on the website