Privacy Policy

Privacy Policy

1. Description

Acceptance of the Lostphone.net privacy policy ("Privacy Policy") is a condition of your use of our Lostphone.net service ("Service"). This Privacy Policy governs the collection, processing and use of your personal and non-personal information as a user of the Service.

Lostphone.net does not sell your personal information to third parties and will always ask for your consent before using your information for any purposes other than those described in this Privacy Policy.

In processing your personal data, Lostphone.net complies with current local and European legislation and its implementing regulations.

Therefore adopts the necessary technical and organizational measures to prevent the loss, misuse, alteration, unauthorized access and theft of personal data provided. Always according to the state of technology, the nature of the data and the risks to which they are exposed.

2. Information gathered

To use the Service the user must create a profile at the time of requesting activation of the service. The information collected by the Service will vary accordingly. Personal and non-personal information collected by the Service will come to us in three ways: 1) information collected automatically 2) information you voluntarily provide to us and 3) information provided by third parties.

2.1. Automatic collection

This information will include:

• Collection through cookies or similar mechanisms stored on your device, always with your consent. See our cookie policy for more information.
• The IP from which the connection is made, the type of device used and its characteristics, the operating system version, the type of browser, the language, the date, the country, the time of the request, the referrer URL or the mobile network used (among others).
• Service usage data and possible errors detected during its use.
• Data about your physical location using different technologies: GPS signals sent by a mobile device or information about nearby Wi-Fi access points or cell phone antennas. In any case, this data is always collected in accordance with your device's privacy settings.
• In addition, Lostphone.net uses Google Analytics, an analytical service provided by Google, Inc. domiciled in the United States with headquarters at 1600 Amphitheatre Parkway, Mountain View, California 94043. For the provision of these services, they use cookies that collect information, including the IP address of the user, which will be transmitted, processed and stored by Google on the terms set out in the web www.google.com. Including the possible transmission of such information to third parties for reasons of legal requirement or where such third parties process the information on behalf of Google.

2.2 That which you provide voluntarily

This information will consist of:

• The information required by Lostphone.net in the creation of a user profile in the Service, having to indicate at least the information marked with an asterisk on certain fields: e-mail, telephone, name and surname and payment details.
• You must also add the cell phone number you intend to locate. You accept that you have obtained the number you intend to locate in a lawful manner and with the prior consent of its owner.
• In relation to the password, the User shall be responsible for its protection. In this sense, he/she will assume any damage and prejudice that may arise from its improper use or the transfer of the same to third parties.
• The information, personal or not, that messages sent through the contact or feedback channels established in the Service may contain, for example your name, alias or e-mail address.

2.3 Provided by third parties

This information will consist of:

• The information provided by payment systems or credit card processors, such as the time of purchase or the amount of the purchase.
• The information provided by courier companies such as time, place and day of delivery.

2.4. The third party who consents to the location, will provide automated information about your device as indicated in paragraph 2.1, your phone number and your specific and specific position for the time at which you have consented to disclose it.

In no case shall the localization go beyond the time at which it was accepted.

The third party who does not consent to the location, will give to Lostphone.net automated information about your device as indicated in section 2.1, your phone number and the name with which it would have been associated.

You may at any time exercise your rights of access, rectification, cancellation and opposition of your personal data by sending an e-mail to: legal@cellfinder.io OR the postal address: 71 Lower Baggot Street Dublin, Ireland Dublin, Ireland

In both cases you must identify yourself with your name and surname, as well as a copy of your ID card or national ID.

In the link you will find the different models to exercise these rights.

3. Rights and purposes

We inform you that the completion of the forms is voluntary. However, if you do not fill in the mandatory fields (marked with an asterisk) the use of the Service will not be possible or will be limited.

The personal data you provide will be incorporated and processed in the files owned by Longstone Mobile Ltd. VAT - IE04170949LH 71 Lower Baggot Street Dublin, Ireland, in order to be able to respond to your requests, provide the requested service and keep you informed about issues related to the activity of the company and its services.

You may at any time exercise your rights of access, rectification, cancellation and opposition of your personal data by sending an e-mail to: legal@cellfinder.io or postal address: 71 Lower Baggot Street Dublin, Ireland.

In both cases you must identify yourself with your name and surname, as well as a copy of your ID card or national ID.

Link you can find the different models to exercise such rights.

Lostphone.net undertakes to respect the confidentiality of the data collected in the file, to use them in accordance with their purpose, to comply with its obligation to store them and to take all necessary measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of the applicable regulations.

4. Age

With respect to your use of the Service, you represent that you are of legal age and have the legal capacity to be bound by this agreement and to use the site in accordance with its terms and conditions, which you fully understand and acknowledge.

You represent that all information you provide to access the Service, before and during use, is true, complete and correct.

5. Use of data

Lostphone.net will use the data collected to:

• Administer, provide and update the Service.
• Perform the requested localization, provided it is consented to by the recipient.
• Attend to the issues you raise.
• Process the payments you make.
• To send you by e-mail, if you have authorized it or as provided for in the applicable regulations, our newsletter and/or offers from our business partners.

You will be able to unsubscribe from them from the email you receive, from your user account or by contacting us at legal@cellfinder.io . However, you will not be able to unsubscribe from certain correspondence from us, such as messages regarding the security of your data or the terms and conditions of the Service.

• Plan and develop the commercial activities of the Service, such as advertising, directly or through third party partners.
• To maintain the security of the Service, investigate illegal activities, enforce our terms and conditions and assist law enforcement agencies in their investigations.

In addition, Lostphone.net may use users' personal and non-personal information in the form of aggregated and anonymous data for display to third parties. We may also share statistics and demographic information about users and their use of the Service with third parties. None of this will allow those third parties to identify you personally.

6. Delete account

You can delete your account by requesting deletion through our chat.

If you choose to delete your account, all your data, including backups, will be deleted within 7 days.

7. Data shared with third parties

There are third parties that manage part of the Service.

They are required by Lostphone.net to comply with this Privacy Policy to the extent applicable to them, in addition to having their own. However, Lostphone.net shall not be responsible for their compliance with such policy.

In certain circumstances, Lostphone.net may share, use or retain some of the personal information collected with third parties:

To provide the Service:

Service providers that perform functions on our behalf, such as credit card processing, localization processing, web hosting, business analytics, customer service or marketing. These service providers may collect and have access to information that is necessary for them to perform their functions, but are not permitted to share or use the information for any other purpose.

To cooperate with the competent authorities:

If we believe it is reasonably necessary to satisfy any law, legal process or legitimate interest anywhere in the world. In any case, we will only provide information that is strictly required.

If we believe that this action is appropriate to enforce the terms and conditions of Lostphone.net.

If necessary to detect or prevent fraud or problems related to the security of Lostphone.net, its suppliers and users.

8. Security measures

Lostphone.net takes all necessary technical and organizational measures to protect the security and integrity of personal and non-personal information collected. Both against unauthorized access and against accidental alteration, loss or destruction.

The sending and forwarding of data that you send through the Service is protected by electronic security techniques on the network such as the SSL protocol. Likewise, the information provided and stored in the databases of Lostphone.net is also protected by security systems that prevent access to them by unauthorized third parties.

Lostphone.net uses its best efforts to have the most up-to-date systems in place for the effectiveness of these security mechanisms. In addition, Lostphone.net stores personal and non-personal information for as long as permitted and required by regulations. Information that is no longer needed is periodically destroyed.

Notwithstanding the above, trackingphone cannot guarantee the absolute security of the information collected, so you should cooperate and use common sense about the information shared at all times.

9. Changes in the Privacy Policy

We may update this Privacy Policy in the future.

We will notify you of any changes by sending a notice to the e-mail address provided and/or by posting a notice in a prominent place on our website.

10. Contact

If you have any questions about this Privacy Policy, please contact us at:

E-mail: legal@cellfinder.io

Address: 71 Lower Baggot Street Dublin, Ireland Dublin, Ireland